Profile
Security-focused Technical Service Engineer with experience supporting healthcare integrations, databases, and secure application environments. Background in red cell vulnerability assessment and OSINT investigations. Focused on threat intelligence and security engineering.
Key Strengths
- Investigative mindset
- Production system troubleshooting
- Threat modeling
- OSINT research
- Security focused engineering
Achievements
- Proactively rewrote and modernized a Python support application without being assigned, partnering with Product to improve reliability and team usability.
- Moved the application from a Flask development-style runtime to a production deployment model using Waitress for more stable operations.
- Identified SQLite audit-log growth risk, migrated the backend to PostgreSQL, and improved data control and long-term client stability.
- Served as the team's go-to resource for Docker as the only team member deeply familiar with it, while pursuing ongoing continuing education to better support teammates and clients.
- Reduced potential client-impact incidents and estimated roughly 16 hours/month of avoidable support work.
- Rewrote support documentation to address compliance gaps in complaint tracking and standard support workflows.
- Streamlined ticket processes, saving approximately 15-20 minutes per ticket (about 25-33 hours per quarter at 100 tickets).
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Private Career Tools (Login Required)
Gap Finder, Interview Prep, and Quantification Assistant are private and only available after login.
Experience
Technical Service Engineer
Monarch Medical Technologies | 2024 - Present
- Support healthcare integrations using HL7 (ADT, ORM, ORU)
- Troubleshoot Mirth Connect and Rhapsody interface engines
- Work with SQL Server and PostgreSQL databases
- Deploy and maintain Docker-based application environments
- Investigate authentication issues involving Active Directory and LDAP
- Perform root cause analysis on production system incidents
- Collaborate with engineering, QA, and client IT teams
Teaching Associate (Technical Support)
Bottega University | 2023
- Assisted students learning Python, JavaScript, HTML, and CSS
- Provided technical troubleshooting for coding environments
- Reviewed capstone projects and guided problem solving
- Explained technical concepts to non-technical learners
Sales and Delivery Associate
Wholesale Flower Shop | 2 years
- Managed incoming product shipments and inventory flow
- Supported wholesale sales operations and customer needs
- Delivered floral materials to business clients and event venues
- Coordinated delivery schedules and maintained fulfillment accuracy
Project Manager (Semi-Custom Homes)
Residential Construction Company, Alabama | 9 months
- Managed semi-custom home builds from planning through execution
- Coordinated subcontractors, timelines, and field activity
- Tracked project milestones and supported on-time completion
- Communicated build status and updates with stakeholders
Owner / Operator
Small Construction and Handyman Business | 2.5 years
- Owned and operated a residential construction and handyman business
- Managed client consultations, estimates, scheduling, and execution
- Delivered repair and improvement projects for homeowners and small businesses
- Provided consulting support to construction companies
Superintendent
DR Horton | Nearly 2 years
- Delivered 20+ homes on time and on budget while building strong working relationships with homebuyers and subcontractors
- Oversaw residential build progress, quality, and schedule adherence
- Coordinated subcontractor work and daily site operations
- Managed inspections, punch lists, and handoff readiness
- Maintained communication between field teams, vendors, and leadership
Technical Training Instructor (Contract)
USAF EOD Training Support
- Delivered instruction in tactical movement and situational awareness
- Helped develop structured training scenarios
- Evaluated performance and provided improvement feedback
- Communicated complex concepts clearly and concisely
Military Red Cell & Reconnaissance Experience
USMC / Army National Guard
- Performed vulnerability-focused reconnaissance exercises
- Simulated adversary tactics to evaluate defensive readiness
- Developed threat scenario planning mindset
- Conducted structured observation and reporting
- Applied disciplined investigative thinking under pressure
Law Enforcement Special Reaction Team
Kingsland Police Department
- Participated in high-risk response planning
- Maintained operational readiness and situational awareness
- Worked within structured team decision environments
- Documented incidents with accuracy and clarity
Technical Skills
These bars show my current self-assessed confidence/proficiency out of 100, aligned to junior-to-mid level role expectations.
Alignment
Skill Match
Certifications
ISC2 Certified in Cybersecurity (CC)
Google Cybersecurity Professional Certificate
Open-Source Intelligence (OSINT) – Basel Institute
PURSUIT Intelligence Training
Projects
CyberScout Labs (Still in Development)
OSINT training platform designed to simulate real-world investigative workflows. Focuses on ethical intelligence collection, analysis, and documentation.
Skills demonstrated- OSINT methodology
- Threat research
- scenario design
- investigative workflows
Linux, Python, structured research techniques
Micro OSINT Toolkit (In Progress)
Browser-based toolkit concept for performing structured open source investigations. Designed for quick pivoting between data sources and documentation of findings.
Skills demonstrated- OSINT workflow design
- web application structure
- investigation logic
HTML, JavaScript, investigative methodology
TED Encryption Device (Past Project)
Hardware-assisted encryption key generator using Raspberry Pi Pico. A modified 4-port USB switch device was disassembled and repurposed as a binary input interface. Each switch was soldered to GPIO pins, allowing physical toggle states to generate binary key values for secure communication experiments.
Skills demonstrated- hardware security concepts
- Python scripting
- serial communication
- encryption workflows
Python, Raspberry Pi Pico, USB serial
HL7 Message Generator
Python tool that generates structured HL7 messages for integration testing. Allows controlled creation of valid and intentionally flawed messages.
Skills demonstrated- HL7 structure understanding
- test data generation
- integration troubleshooting
Python, HL7 standards
Linux Server Lab (Ubuntu 24.04 LTS)
Built a self-hosted Linux server from an older MacBook running Ubuntu 24.04 LTS. Currently hosts n8n and an OSINT training CTF environment in development.
Skills demonstrated- Linux server administration
- self-hosted infrastructure deployment
- SIEM engineering and log pipeline setup
- storage management and service hosting
Ubuntu 24.04 LTS, n8n, Suricata, Wazuh, Elastic
Interactive Resume Deployment Pipeline
Built and actively maintain this interactive resume platform with a split deployment model: public frontend on Hostinger and private API tools on Render. Implemented role-targeted resume generation, ATS-safe export, and authenticated private career tools (gap analysis, interview prep, quantification) with structured release and validation cycles.
Skills demonstrated- CI/CD workflow management with controlled production updates
- Front-end and API integration across separate hosting platforms
- Session-based authentication and CORS policy design
- Role-based content modeling and resume-generation logic
- Feature hardening for ATS compatibility and recruiter usability
- AI-enhanced coding, debugging, and rapid iteration
HTML, CSS, JavaScript, Python (Flask), Gunicorn, Render, GitHub Actions, Hostinger FTP Deploy, browser localStorage, AI-assisted development
Volunteer Work
Project 1591 (Volunteer Contributor)
Recently joined after completing training and currently supporting ethical, mission-focused OSINT activities.
Operationally Sensitive OSINT Collaboration (Name Withheld)
Volunteer work with an additional ethical OSINT group (unnamed for OPSEC), collaborating with law enforcement and NGOs to support investigative objectives.